Retail Assistant

Retail Assistant APPLY NOW

Ballymena
Retail Store
8 Jul 2024
Full time

About Dougies Goodies Bakery:

At Dougies Goodies Bakery, we're all about spreading joy through delicious treats! From mouthwatering pastries to custom cakes that make every celebration extra special, we're passionate about creating memorable moments for our customers.

Job Description:

We're seeking a friendly and customer-focused individual to join our team as a Retail Assistant. In this role, you'll be responsible for delivering outstanding service to our customers, helping them find their favourite Goodies, answering questions, and ensuring they have a great experience in our bakery shop. Alongside serving our customers, you'll also play a vital role in maintaining the cleanliness and organisation of our store and replenishing stock to ensure our shelves are always well-stocked with delicious goodies.

  1. Greet customers with a warm smile and friendly demeanor as they enter our bakery shop.
  2. Assist customers in selecting and purchasing bakery items, offering recommendations and answering questions about our products.
  3. Process transactions accurately and efficiently using our point-of-sale system, handling cash and card payments with care.
  4. Maintain cleanliness and tidiness throughout the store, including wiping down counters, tables, and display cases, and ensuring floors are clean and free of debris.
  5. Replenish stock on shelves and in display cases as needed, ensuring products are neatly arranged and presented to showcase their freshness and appeal.
  6. Follow food safety and hygiene protocols at all times, including proper handling and storage of bakery products
  7. Collaborate with team members to ensure a smooth and efficient operation of the bakery shop, supporting each other to deliver exceptional service and meet customer needs.

Qualifications:

  • Previous experience in retail or customer service roles is preferred.
  • Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
  • Strong attention to detail and organisational skills, with the ability to multitask and prioritise tasks effectively.
  • Ability to work effectively in a fast-paced environment, remaining calm under pressure and maintaining a positive attitude.
  • Basic math skills and proficiency in using cash registers and other point-of-sale systems.
  • Flexibility to work a variety of shifts, our opening hours are 7.15am to 5.15pm (Monday - Saturday)
  • Passion for providing outstanding service to customers and a genuine interest in the bakery industry.
  • Physical stamina and the ability to stand for extended periods and lift and move bakery supplies and equipment as needed.

Ready to join the Dougies Goodies Bakery family? We can't wait to welcome you aboard! To apply, simply send us your CV and a brief message telling us why you'd be a perfect fit for this role. Let's create some sweet memories together!

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